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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gayle Sanderson

October 30, 2024

5  out of  5
rating by Gayle Sanderson
"What a wonderful team! Great personal customer service is hard to find these days! Thank you all so much, you are the best ever!!"
We responded:
"Thank you Gayle!!! Grateful for the opportunity to work with you, we apprecaite it!"
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Joe

September 10, 2024

5  out of  5
rating by Joe
"When my original State Farm agent retired after more than 50 years, I found Hugh as a replacement and have been completely satisfied. He went through all of my insurance needs and evaluated my policies. Because he took the time, I have already saved several hundred dollars. Service has become a lost art. Obviously, Hugh understands what it means to work for his clients."
We responded:
"Thank you Joe! Very happy that we were able to help you!"
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Cassidy Schneibel

September 6, 2024

5  out of  5
rating by Cassidy Schneibel
"Ally was very helpful explaining auto policies"
We responded:
"Thank you Cassidy! Ally is a great asset to my agency, I'm glad she was able to help you!!"
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Austin Padget

September 6, 2024

5  out of  5
rating by Austin Padget
"The State Farm team has been such a help with getting my auto insurance set up! Would highly recommend"
We responded:
"Hi Austin, Glad we could help you with your auto insurance, thanks for letting us take car of you!"
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Shandler Brown

September 6, 2024

5  out of  5
rating by Shandler Brown
"I have been working with State Farm for years on now, and will not be going anywhere else! Ally always provides top tier service, and always leaves me feeling taken care of! I couldn’t recommend enough"
We responded:
"Thank you Shandler!"
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Ashly Engwall

September 6, 2024

5  out of  5
rating by Ashly Engwall
"This State Farm team is literally the best! They have helped me tremendously the last year! They are super nice and proactive in keeping up with everything. 100000/10 recommend :)"
We responded:
"Hi Ashley! Thanks for the feedback, we appreciate your kind words. :) Hugh"
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Victor Rojas

March 30, 2024

5  out of  5
rating by Victor Rojas
"Had a great experience! I had Kayla help me out and she did an amazing job. Answered all the questions I had with great knowledge. Will highly recommend for others!"
We responded:
"Thank you for the great review Victor!! Glad Kayla was so helpful, we look forward to taking care of you!"
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Shaun Schilder

February 12, 2024

5  out of  5
rating by Shaun Schilder
"I am delighted to share my exceptional experience with Ally Kuvakas. From the outset, she went above and beyond, working diligently to help me afford the best auto insurance tailored to my needs. The customer service was outstanding, with a dedicated professional guiding me through every step of the process. What truly sets her apart is their commitment to clarity. Ally provided detailed explanations of pricing and coverage options, ensuring I felt informed and confident in my choices. Their expertise in navigating the myriad insurance options available was evident, making the entire experience seamless and stress-free. I wholeheartedly recommend this auto insurance broker for their outstanding customer service, commitment to affordability, and expertise in helping clients find the perfect coverage. They have earned my trust and gratitude."
We responded:
"Shaun, thank you for taking the time to highlight Ally, we appreciate it. She does a great job and we're thankful for her service to our clients. And thanks for letting us write your auto insurance!!"
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Kris Aldeman

January 8, 2024

5  out of  5
rating by Kris Aldeman
"Ive been a customer to the Hugh Kollar team for almost a decade. They are fantastic to work with. My favorite aspect is they treat you like family vs just another number. I call in, they know exactly who I am, my account, etc and they can get me answers to my questions or address my problems on the spot. I wish more providers in my life had service like this...."
We responded:
"Hi Kris! thanks so much for the great review! We appreciate you letting us take care of you for such a long time. Love hearing that you feel like family :)"
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Glenn Peterson

October 11, 2023

5  out of  5
rating by Glenn Peterson
"Hugh and his team provide excellent customer service whenever there are questions with billing or claims. He has brought forward options to capture better overall coverage at optimal rate structure."
We responded:
"Thank you Glenn! We always strive to take care of our policy holder in a way that benefits them. Always fun to help you win!! "
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KenandTheresa Smith

September 27, 2023

1  out of  5
rating by KenandTheresa Smith
"Hugh is the worst agent I have ever dealt with. He accused me to be a liar saying that what I was saying would never happen. I asked if it be researched and called back. I got an email instead of a call. He also told me I was not a got for his office. He has been my agent for over a decade happy to take my money but didn’t even know that I have had my policy with him that long."
We responded:
"Ken - life is too short to have a policy holder with one policy, a very old car, that feels like they need to yell at my team. she is there trying to take care of you. Not sure why you felt compelled to yell over something so small but to yell at my team and make them feel bad is unnecessary. Read our other reviews, you're a voice in the desert. We strive hard to take care of our policyholders and we're obviously not a good fit for someone that needs to yell at people over something that was done correctly. Good luck."
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Kimberly McInerney

September 8, 2023

5  out of  5
rating by Kimberly McInerney
"It’s one thing to have an insurance agent be there when you need them. It’s a whole different game when they reach out let you know they can save you money on your existing premiums! Lori is a dream to have in my corner. The Hugh Kollar Agency is by far one of the best to have your back in every insurance situation!"
We responded:
"Thank you Kimberly for the kind review!!! Very happy Lori was able to help you save money on your insurance premium. Happy your happy :) Hugh"
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Stephen Dickey

August 15, 2023

5  out of  5
rating by Stephen Dickey
"Hugh Kollar and team have come through for me time and again. I cannot emphasize how kind, helpful their team has been, through the worst of crisis. Thank you SF @ Hugh Kollar."
We responded:
"Hi Stephen, Thanks for letting us take care of you for all these years, we're very grateful for the relationship!! Hugh"
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Sue Murray

July 11, 2023

5  out of  5
rating by Sue Murray
"Very pleasant & professional service by all staff. They go out of their way to assist. Highly recommend for all insurance needs."
We responded:
"Thank you Sue!! Hope you're doing well, we appreciate you letting us take care of you for all this time!!"
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Joann Anaya

June 24, 2023

5  out of  5
rating by Joann Anaya
"Great service. Ally was so helpful in getting me the best rates with the best coverage. Thank you Ally!"
We responded:
"Hi Joann!! thanks for the kind words about Ally, happy she was able to help you out!! Hugh"
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Carolyn Cosman

June 19, 2023

5  out of  5
rating by Carolyn Cosman
"I always get great service. Lori is amazing at getting things done very quickly and following up or responding to any email or phone calls. I highly recommend them!"
We responded:
"Thank you Carolyn!! A pleasure to take care of you. Thanks for trusting us with you insurance needs. :)"
Profile photo of Alyssa Hansen Talambas

Alyssa Hansen Talambas

June 12, 2023

5  out of  5
rating by Alyssa Hansen Talambas
"I've had my insurance with Hugh Kollar State Farm for 10+ years and his office is highly responsive, patient with questions, knowledgable, and always strives to do the best for their clients."
We responded:
"Hi Alyssa! Thank you for the review and kind words. It's been a pleasure to take care of you and your family for such a long time :) Hugh"
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Jeebee Yim

June 6, 2023

5  out of  5
rating by Jeebee Yim
"Lori is very easy to work with and in my experience, "on top" of everything regarding details, follow-up and the important things we look for in someone looking after our interests. Paperwork, mailed documents, etc. --- all timely and accurate. Great person to have on one's "team"."
We responded:
"Thank you Jeebee for taking the to comment on Lori's outstanding service! We're happy you're happy :)"
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Kiersten Kirby

May 23, 2023

5  out of  5
rating by Kiersten Kirby
"Lori was so quick at getting me a quote and took into account everything I needed. She even contacted the DMV on my behalf to help me with registration stickers. couldn’t be happier with her services!!"
We responded:
"Hi Kiersten! Thank you for taking the time to recognize Lori's efforts. We appreciate that. Glad she was able to help you with that :) Welcome to our Agency!! Hugh"
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Jade Hernandez

May 13, 2023

5  out of  5
rating by Jade Hernandez
"My family has been with Hugh Kollar State Farm for years and he has taken very well care of us. Lori, the office manager, is absolutely amazing and helpful in every way. This type of experience and relationship is vital in an insurance agency, and we’re so glad we have this one!"
We responded:
"Thank you Jade!! Grateful we've been able to take care of you!!"
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Antonieta Roedel

May 12, 2023

5  out of  5
rating by Antonieta Roedel
"Hugh Kollar is amazing! Love his staff. Very helpful and quick to respond. I have been a customer for about 15years and couldn’t be happier"
We responded:
"Hi Annie!! Thanks for being such a long-time loyal policy holder!!"
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Pete DeSoto

May 10, 2023

5  out of  5
rating by Pete DeSoto
"Kayla and Hugh were very responsive and helpful. Highly recommend!"
We responded:
"Thank you Pete! WE appreciate you letting us take care of you and your family!!"
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james campbell

May 4, 2023

5  out of  5
rating by james campbell
"I get happy whenever I think of this insurance office. Sounds corny, I know, but it’s true. Every interaction has been excellent and far exceeded my expectations. Lori is the manager and makes my day every time I drop in with questions or a request. Not only does she solve the problem, but she does it right away, and follows up with notifications before I can even wonder about it. Hugh is the man when it comes to insurance. Count yourself lucky if you can get him to take your account! And the rest of their staff keeps the excellence going. The highest standard of service, delivered with a warm, caring attitude!"
We responded:
"Hi Patrick! Nicest review ever! Thank you very much for the kind words, we really appreciate you and are thankful that you let us take care of you and Cheryl. Looking forward to a long relationship!! Thanks again. Hugh"
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Nickolas Naas

April 26, 2023

5  out of  5
rating by Nickolas Naas
"Hugh and the team are amazing. They have a perfect combination of professionalism and compassion. Every concern was met, every question was answered, and a huge amount of stress was removed from my shoulders. I am so thankful for their service."
We responded:
"Hi Nickolas! I'm very happy that we were able to take care of your insurance needs. Thanks for the kind words! Take care. Hugh"
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Sharad Mehta

April 25, 2023

5  out of  5
rating by Sharad Mehta
"Excellent service and pricing"
We responded:
"Thank you Sharad!! :)"